At Nativa Homes LTD, we value your trust and are committed to keeping your personal
information safe. This Privacy Policy explains how we collect, use, and protect your details
when you visit our website, make a booking, or stay with us.
What We Collect
- Your name, email, and phone number.
- Booking details like dates of stay, number of guests, and any special requests.
- Secure payment information (handled by trusted providers).
- Basic website browsing data (via cookies) to help us improve your experience.
How We Use Your Information
- Confirm and manage your bookings.
- Stay in touch with you before, during, and after your stay.
- Process payments securely.
- Improve our services and website.
- Meet any legal requirements.
Who We Share It With
We’ll never sell your information. We only share it when necessary, for example with:
- Our trusted cleaning or maintenance partners (to prepare your stay).
- Secure payment providers.
- Authorities if we’re required to by law.
Keeping Your Data Safe
Your information is stored securely, and we take care to protect it from misuse or unauthorized access.
We don’t keep card details—payments are handled by secure, encrypted providers.
Cookies
Our website uses cookies to give you the best browsing experience.
You can disable cookies in your browser settings if you prefer, though some features may not work as well.
Your Rights
You’re always in control of your information. Under UK and EU law (GDPR), you can:
- Ask for a copy of the information we hold about you.
- Request corrections if something is wrong.
- Ask us to delete your details when no longer needed.
- Opt out of marketing messages anytime.
To do this, just drop us an email at mineshshah@nativahomes.co.uk.
How Long We Keep Your Details
We only keep your information as long as necessary to provide our services and meet
legal requirements. After that, it’s safely deleted.
Get in Touch
If you have any questions about how we handle your data, we’d love to hear from you:
■ mineshshah@nativahomes.co.uk
■ 07957 488637
